Our Commitment to your Privacy
At Sinergy Pty Ltd ("Sinergy"), we take your privacy seriously and want to provide our clients with the best possible service. This Privacy Statement sets out how we may gather, use, disclose and manage information about you.

Sinergy pledges to provide our clients with the following rights:

Sinergy will not sell, trade or rent any personally identifiable information obtained without the prior consent of the individual.

What is "personal information"
Personal information is any information by which a person's identity can be reasonably determined.

Why collect personal information?
Collecting personal information here at Sinergy is essential to conducting our business.

By collecting personal information, we are able to provide our clients with a quality medical report by one of our independent medical specialists. If we do not collect personal information, we are unable to provide our client with our expert services and therefore are unable to conduct our business.

Where possible, Sinergy will collect personal information directly from our clients. Often consent is implied through conduct when personal information is collected over the telephone, via our website or during the course of our business with our clients.

No matter how personal information is collected, we are committed to the National Privacy Principles.

Sinergy may disclose personal information in certain circumstances; especially where consent has been given explicitly, verbally or implied. Generally, however, we do not disclose personal information to a party outside Sinergy, unless that party has been contracted by Sinergy to provide a service on our behalf. In any event, that party will also be bound by our Privacy Policy.

It is vital that the personal information we collect is complete, accurate and up-to-date.

How can you access your personal information?
Sinergy aims to ensure that your personal information is complete, accurate and up to date. Please contact us on 1300 304 144 if you would like to seek access to or update your personal information.

Sinergy will handle quickly and efficiently all requests for personal information. We will endeavour to process all requests for access within 14 days.

Access may be denied for the following reasons:

With regard to Medical Reports, the commissioning client is legally the owner of a medical report even though the specialist retains copyright ownership. Sinergy is not the legal owner of the report and therefore will refer any requests for such to the commissioning client.

Direct Marketing and your privacy
Sinergy may use personal information to advise or offer you information on our services, events or training that may be relevant and of interest to you. If you do not wish to receive these offers or information, contact Sinergy direct on 1300 304 144.

Website Privacy Statement
Sinergy is committed to providing our visitors with a website that respects their privacy.

In the course of using Sinergy's website, you may provide us with personal information. We will take all reasonable steps to preserve the security of such information in our systems.

If you decide to complete an online form or subscribe to our services, the information you enter into the form will only be collected by Sinergy once you have submitted your online form or subscription. If at any stage you cancel your online form or subscription, the information you have entered up to that point will be automatically deleted.

Website Statistics
Sinergy may collect website information about your visit to assist us with measuring and improving our website. We are not able to identify you during this process.

Examples of such information include day and time of your visit, pages visited, whether you used a search engine to find us and geographical information about what location you are in.

SPAM
SPAM is unsolicited advertising or promotional material sent via email. Sinergy does not send this type of communication. However, if you have become a member of Sinergy and provided your email address, we may use this to promote our services, events or training where you have indicated your permisssion to do so. If at any time you no longer wish to receive this type of communication, you can forward an email to unsubscribe@sinergy.net.au and we will remove your email from our database within 5 business days of receiving your instructions.

Off-site Links
Sinergy may include links to external websites that we consider contain information relevant to you. Where these links occur, Sinergy accepts no responsibility for the accuracy of the content or privacy practices of any site that is linked to our website. Your activity on those sites is covered by the privacy polices of those sites.

Copyright © 2005 Sinergy Medical Reports